Terms of Service
Last updated: 10 August 2026
Welcome to Pro Frsh. These Terms of Service govern your access to and use of our website (profrsh.com) and all related products, content, features, and services. By accessing or using any part of the Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, placing an order, or browsing our website, you confirm that you are at least 18 years old (or have parental consent), have the legal capacity to enter into a binding agreement, and agree to comply with these Terms along with our Privacy Policy, Shipping Policy, and Return Policy.
2. Products and Pricing
Pro Frsh protein milkshakes are priced at ₹199 per bottle (240ml). Prices are subject to change without prior notice. All prices are in Indian Rupees and inclusive of applicable taxes. We make every effort to ensure accuracy but do not warrant that descriptions are error-free.
3. Orders and Payment
Orders are processed through Shopify Checkout. We accept UPI, credit/debit cards, net banking, and other methods. An order confirmation email will be sent once placed. We reserve the right to refuse or cancel orders that appear fraudulent or involve pricing errors.
4. Shipping and Delivery
We deliver pan-India. Orders above ₹599 qualify for free standard shipping. Standard delivery takes 3-7 business days. See our Shipping Policy for full details.
5. Cancellations
Orders can be cancelled before dispatch by emailing enquiry@profrsh.in. Once shipped, orders cannot be cancelled but may be returned per our Return Policy.
6. Returns and Exchanges
Please refer to our Return & Exchange Policy for details on eligibility, process, and refund timelines.
7. Intellectual Property
All content on this website, including the Pro Frsh brand name, logo, taglines, images, packaging designs, and code, is our exclusive intellectual property protected under Indian copyright and trademark laws. Unauthorised use is prohibited.
8. Limitation of Liability
To the maximum extent permitted by Indian law, Pro Frsh shall not be liable for any indirect, incidental, or consequential damages arising from use of our Services or products.
9. Governing Law
These Terms are governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra. Before legal proceedings, you agree to attempt informal resolution by contacting enquiry@profrsh.in.
10. Changes to Terms
We may modify these Terms at any time. Continued use constitutes acceptance. We encourage periodic review.
11. Seller details and contact
- Legal entity: Arvion Nutrifoods LLP, trading as Pro Frsh
- Address: Unit 111, 1st Floor, Building No. 8, Jogani Industrial Estate, V.N. Purav Marg, Chunabhatti, Sion, Mumbai 400022, Maharashtra, India
- Email: enquiry@profrsh.in
- Phone: +91 91378 10280
- FSSAI License: 11526997000346