Privacy Policy

Last Updated: March 30, 2026

At PROFRSH, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit profrsh.com or place an order with us.

1. Information We Collect

We collect information you provide directly: name, email, phone number, shipping/billing address when ordering. Payment details are processed securely through Shopify Payments, we do not store your card details. We also collect browsing data such as IP address, browser type, and pages visited.

2. How We Use Your Information

  • Process and fulfil your orders, including shipping and delivery updates
  • Communicate about your orders and customer support requests
  • Send promotional offers and new flavour launches (only with your consent)
  • Improve our website and shopping experience
  • Prevent fraud and ensure transaction security

3. Cookies and Tracking

We use Shopify's built-in analytics and Google reCAPTCHA to understand website usage and protect our forms from spam. You can manage or disable cookies through your browser settings.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information. We share data only with the service providers who help us run the store: our platform and payment provider (Shopify, including Shopify Payments), our courier and order-tracking partner (NimbusPost, which receives your order or AWB number to show shipment tracking), and our product-reviews provider (Judge.me). We do not sell or rent your personal information to advertisers.

5. Data Security

Our website uses SSL encryption. All payments are handled through Shopify PCI-DSS compliant infrastructure. We regularly review our security practices.

6. Your Rights

You have the right to access, correct, or delete your personal data, and withdraw consent for marketing at any time. Email us at enquiry@profrsh.in and we will respond within 30 days.

7. Children's Privacy

Our products are not intended for individuals under 18 without parental consent. We do not knowingly collect data from minors.

8. Compliance with Indian Law

This policy complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA).

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised date.

10. Contact Us

  • Email: enquiry@profrsh.in
  • Phone: +91 91378 10280
  • FSSAI License: 11526997000346